ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 917-7817 Collections

What's New?

ONLINE Information Services Inc.
Promotes Scott Munn to Utility Markets Sales Manager.

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The Exchange Advantage™

ONLINE's proprietary Exchange creates a safety net that prevents customers from moving between providers without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.

ONLINE Healthcare Collections

An industry leader for more than 50 years, ONLINE Collections offers a total approach to bad-debt recovery.

With our exclusive Exchange Advantage™ and cutting-edge predictive dialer technology, ONLINE is the industry leader in healthcare collections, contacting more debtors more frequently than any other service.

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The Golden Rule

ONLINE follows the golden rule of always treating other people the way we want to be treated. Experience in calling hundreds of thousands of consumers has given us confirmation that most people truly want to pay their bills if they can.

Based on that knowledge, we never resort to high-pressure tactics or try to collect by intimidating consumers or instilling fear. That simply is not the way ONLINE collects. Instead, we win the confidence of debtors and help them explore other avenues to produce payment in full. Compassionate collections is our trademark.

Interested? Request more information or call us today at (866) 630-6400.

Highly Trained and Committed to Your Success

As part of ONLINE's commitment to your success, our professional Client Relations staff is available to answer any questions you may have during the setup process and continuing through your partnership with us. When you call ONLINE, you will speak with a Client Relations representative dedicated to supporting you and your organization, not an answering machine or automated service system.

ONLINE's Collections staff is the highest trained and most knowledgeable in the industry. Our medical collectors are all FDCPA and HIPAA certified and maintain the highest level of professionalism when collecting your accounts.

Interested? Request more information or call us today at (866) 630-6400.

Transparent Business Office Services

ONLINE's Extended Business Office (EBO) Services combines the experience of our professional Customer Service staff with our exciting, cutting-edge technology to provide medical billing to new & existing customers alike.

Benefits of ONLINE Billing Services

  • Lower Your Operating Costs
  • Free Up Staff's Time
  • Transparent Office Extension
  • Reduce Days in A/R Cycle
  • Increased Cash Flow

Interested? Request more information or call us today at (866) 630-6400.

The Reason We're #1

One of the biggest benefits of working with ONLINE Collections is our proprietary Exchange network comprised of utility service providers and property managers throughout the nation. Designed specifically to overcome the most difficult obstacles in the recovery process, our Exchange Advantage helps us avoid common stopping points, such as outdated phone numbers and addresses, when locating debtors.

What does this mean to your organization? ONLINE can collect more of the money owed to you faster than any other agency. Contact us for more information or to sign up today!

Interested? Request more information or call us today at (866) 630-6400.

Recover Your Money Now!

Eliminate Bad Debt with ONLINE Collections!
Join healthcare providers nationwide who have chosen the industry leader in debt recovery - ONLINE Collections.

ONLINE Collections Offers
  • The Exchange Advantage™ - ONLINE's proprietary real-time database
  • Professional Recovery Practices
  • Industry-Leading Recovery Rates
  • Superior Client Service
  • Advanced Collections Technology, including our state-of-the-art predictive dialer
  • Expert, Dedicated Healthcare Collections staff

Interested? Request more information or call us today at (866) 630-6400.

Current News

ONLINE Clients: Make sure
to enable TLS 1.2 before Saturday, June 16th.
ONLINE Holds Super Bowl
Snack Cook Off!
ONLINE Clients: Inclement
Weather Announcement.
Merry Christmas from
ONLINE Information Services, Inc.
Merry Christmas from
ONLINE. Holiday Schedule Information.
ONLINE Collections
is in Las Vegas this Week for the PMI National Conference!

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