WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 917-7817 Collections

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The Exchange Advantage™

ONLINE's proprietary Exchange creates a safety net that prevents customers from moving between providers without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

Click here to request a demonstration.

Collections Services: Other Industries

If your organization is interested in taking advantage of ONLINE's industry-leading collection services but is not a utility, property management firm, or healthcare provider, we can still help recover your bad debt.

An industry leader for more than 50 years, ONLINE Collections offers a total approach to bad-debt recovery. With our exclusive Exchange Advantage™ and cutting-edge predictive dialer technology, ONLINE is the industry leader in collections, contacting more debtors more frequently than any other service.

To learn more, click the tabs below:

Why We're #1

Before any collection effort is made on your accounts, they are run against a database unlike any other in the collection industry. Imagine being able to update bad phone numbers and bad addresses with the correct information every time your debtor applies for utility service or to lease a property. At ONLINE, this is a reality. Every day our Exchange updates hundreds of new addresses and phone numbers that are the most up-to-date information available. No other collection agency can offer this type of service to its customers.

Interested? Request more information or call us today at (866) 630-6400.

Our Professionals Make the Difference

ONLINE's collectors are highly trained and know how to collect your accounts. Our training program is one of the best in the industry and is emulated by other agencies nationwide. Our approach is time-honored and effective in that we:

  • Treat debtors the way we want to be treated. We do not believe in fear and intimidation tactics!
  • Educate debtors to help them see the advantages of paying in full now.
  • Work with debtors to find the most timely and effective payment method to return the money owed to you quickly.

What this means to you is that we return more of your money in less time, ultimately reducing your bad debt.

Interested? Request more information or call us today at (866) 630-6400.

The Best in the Business

To be the best, you have to have the best. Our predictive dialer, VIC III, is the most sophisticated dialer on the market with features that enable us to collect your money! We are able to contact up to 15,000 consumers each day, which represents a 200% increase over manual dialing.

Our collection software, DAKCS, is fully integrated with VIC III, which means your accounts are managed more efficiently. Our Debtor Skip-Tracing is completely automated which enables us to quickly locate more debtors. While our competition is simply trying to find the people who owe you money, ONLINE is collecting from them.

Interested? Request more information or call us today at (866) 630-6400.

Sending ONLINE Your Accounts is EASY

Turning your accounts over to ONLINE is easier than ever before. We accept account information in many popular formats via our secure website and provide you with data layouts that can be customized to fit your needs. The benefit to you is that your data is entered into our collections system more efficiently and accurately than with any other service. That allows ONLINE to spend more time collecting your money.

Interested? Request more information or call us today at (866) 630-6400.

ONLINE Collections Demonstration

The Exchange Advantage™ creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues on the back end by capturing and updating debtor contact information in real time. Also, because your debt is mentioned every time that customer applies for utility service on the lease for a property, the Exchange Advantage™ helps make the money owed to you the most important debt that customer has.

Click here to request a demo or call us today at (866) 630-6400

Current News

Merry Christmas from
ONLINE. Holiday Schedule Information.
ONLINE Collections
is in Las Vegas this Week for the PMI National Conference!
ONLINE Collections is
Exhibiting This Week at the SCMGMA Annual Conference!
Visit ONLINE Collections
at Booth 13 during the 2016 SCMGMA Annual Conference!
Visit ONLINE Collections
at Booth 55 during the 2016 NCMGMA Annual Spring Conference!
Merry Christmas from
ONLINE Information Services, Inc.

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